Use Textarea instead of TinyMCE Rich-Text Editor

  • Resolved Rajon Ahmed

    (@engrrajonahmed)


    3 years, 4 months ago

    Hello KBS Team,
    I want to use a simple “textarea” field instead of Rich-Text Editor on the Single Ticket page. How can I do that?

    Thank you!
    – Rajon Ahmed

    • This topic was modified 3 years, 4 months ago by Rajon Ahmed.
Viewing 1 replies (of 1 total)

  • Hi @engrrajonahmed,

    Thank you for reaching out!
    This is possible by going to your ticket dashboard > single ticket > and switching to ‘Text’ instead of ‘Visual’.
    This is the only solution at the moment.

    Warmly,
    Mihaela

Viewing 1 replies (of 1 total)
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