• Resolved Marla F

    (@b0bmarla)


    Hi, I have created an e-commerce site with variable products but we do not have different photos for the variables. We want the same featured photos and product gallery photos set for a product to appear/be used regardless of the product attributes the customer will choose. However, when a customer chooses the product attributes, the image becomes blank.

    An example, this is one of the products we’re selling: https://www.piagladysperey.com/shop/bridal/mother-of-the-bride-and-groom/sienna/

    When you click on the link, you will see the featured photo and additional photos.

    But when you choose the size and color, the main image disappears. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thanks for reaching out!

    With WooCommerce by default a variation image is shown when a variation is selected and changing this behaviour would require either some custom coding or a plugin like Smart Variations Images, even though the functionality of this plugin is a bit different from what you’ve described.

    I hope this helps!

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Disable Product Variation Photos’ is closed to new replies.