Hi @pedrorinconb,
I checked your site and I see this popup in the screenshot appears when you click the Add to Cart button.
Please know that this is not the default behaviour we see with the core WooCommerce plugin. This popup form is likely coming from your theme or a plugin.
If you’re unsure where this is coming from, I would advise performing the a conflict test:
1. Switch to a default theme like Storefront and see if the popup form disappears. If it does, it is coming from your original theme. If not, continue to the next step.
2. Disable all the plugins except for WooCommerce and try replicating the issue. You shouldn’t be seeing the popup with just the Storefront theme and WooCommerce plugin active.
3. Switch to the theme your live website uses and test again.?If the problem comes back, it’s a theme conflict. If not, continue to the next steps.
5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
As soon as you see the popup form again, you will know that the last plugin you activated is the one that’s causing the problem. You can read more about this in our self-service guide.
