Disable Page Scrolling not working

Dear @mrwrighty,

Thank you for the topic.

We have checked your website and noticed that everything works fine in this regard.

By the way, while checking, we noticed that you are currently using the WP Fastest Cache plugin. Most presumably, the problem comes from the cache.

So, firstly, make a DB backup for your safety (you can use UpdraftPlus).
Then, clear all the caches and check this case again.

Please check this and let us know about the outcome.

Thank you.

Hi Jasmine

Ok I have looked at this again and the issue seems to only manifest itself in Safari. Both Chrome and Edge the page scrolling is disabled.

Thanks.

Hi Jasmine

Just to add this, this is an issue on Safari for iPad and iPhone. Page behind still scrolls.

• This reply was modified 2 years, 6 months ago by MrWrighty.

Dear @mrwrighty,

Thank you for your reply.

As you have already noticed, the issue happens only in the case of the Safari browser.

I have already passed your case to our Development Team and they are currently investigating it.
We will get back to you once we find a solution in this regard.

Thank you for your understanding.

Dear @mrwrighty,

Thank you for your patience.

I want to inform you that our Development Team has already managed to find the reason for the problem.
So, we will surely fix the issue in the upcoming update of the plugin and will let you know about it.

Thank you.

Dear @mrwrighty,

Thanks for your patience.

I am glad to inform you that we have already fixed the page scrolling issue in the latest version of the plugin and updated it accordingly.

So, you can update the plugin to the latest version and check the case again.

Thank you.