• Resolved alexanderthebest

    (@alexanderthebest)


    Free shipping by coupons can reduce to zero the price; I need to know if it’s possible to disable the invoices even for product buyed by free coupons.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hello Alexander,
    There’s a setting for this under Documents > Invoice:
    Disable free invoices

    Note that this setting disables the automatic attachment but will still let you manually generate the invoices from the backend.

    Thread Starter alexanderthebest

    (@alexanderthebest)

    Just done it, but it doesn’t fuction.

    Plugin Contributor Ewout

    (@pomegranate)

    I just tested this and it works for me. Note that the plugin checks the order total, so that is not 0, it will still send the PDF attachment. This setting will not affect free orders that already had an invoice.

    Again, this only affects the invoice attachment. It will still show the invoice buttons. Did you receive the free invoice by email even after enabling this setting?

    Thread Starter alexanderthebest

    (@alexanderthebest)

    Yes, I receive the free invoice by email even after enabling this setting.

    Plugin Contributor Ewout

    (@pomegranate)

    And the order total is 0,00?
    0 order total

    Thread Starter alexanderthebest

    (@alexanderthebest)

    yeah, total shipping is 0,00 €.

    Plugin Contributor Ewout

    (@pomegranate)

    Order total too? The setting only looks at the order total, not at the shipping. Apologies if you meant this with your first post. I think you are not a native English speaker so I may have misunderstood…

    Thread Starter alexanderthebest

    (@alexanderthebest)

    Yeah, look here, I’ve tried now: https://imgur.com/a/rskXMhttps://imgur.com/a/rskXM

    total

    Furthermore, it creates an invoice total = 0,00 €, and document invoice it must be approved in order list of Woocommerce.

    Until yesterday had never happened.

    Thread Starter alexanderthebest

    (@alexanderthebest)

    Plugin Contributor Ewout

    (@pomegranate)

    How is this discount applied?

    The only thing I can think of is that the order total is 0.0001 for example, which is possible, depending on how the discount was applied.

    This is a screenshot of the thankyou page, can you also show a screenshot of the order details page in WooCommerce, also showing the order lines (click the edit button)?

    I’m a bit lost here since I have done multiple tests and it always works for me…

    Thread Starter alexanderthebest

    (@alexanderthebest)

    I’ve verified.
    If I set coupon at 100% discount, it generate invoice.
    Even the same if I set coupon on fixed value higher than product price.

    Plugin Contributor Ewout

    (@pomegranate)

    Can you send me an email so I can investigate this further for you? [email protected]

    Plugin Contributor Ewout

    (@pomegranate)

    This turned out to be a bug inWooCommerce PDF Invoices Italian Add-on.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Disable invoice for free product’ is closed to new replies.