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Resolved wpfloriank
(@wpfloriank)

2 years, 2 months ago

Hello,
the plugin works great, but we use also a gift card plugin (YITH WooCommerce Gift Cards) and this plugin causes issues at the gift card plugin. The preview of the gift card plugin doesn’t work correctly if I activate the Product Video Gallery Plugin.

I contacted already the support of the YITH WooCommerce Gift Cards Plugin. They told me I should ask how to disable your preview functionality in certain types of products?

Could you please help there?

In case it helps you, to verify if the type of product is a gift card type, they can use this code: $product->is_type( ‘gift-card’ )

Thanks!!!

The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

2 years, 2 months ago

Hello @wpfloriank,

We will implement it in next release.

Thank You.

Thread Starter wpfloriank
(@wpfloriank)

2 years, 2 months ago

GREAT! I am looking forward to the coming update! ??

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

2 years, 2 months ago

Hello?@wpfloriank,
We’ve disabled our plugin gallery for gift-card product type. Please update the plugin with latest version.

Thank You.

Thread Starter wpfloriank
(@wpfloriank)

2 years, 2 months ago

Hello,

thanks for your answer! I updated the plugin, but there is an issue. The Gift-card paged doesn’t work anymore. If I deactivate the plugin then the page works. https://dogsport-online.com/produkt/geschenk-gutschein/

And I see no preview image on my “normal” product pages anymore. https://dogsport-online.com/produkt/faehrte-der-anfang/

It would be great if you can help. Thanks
Florian

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

2 years, 2 months ago

Hello,

Can you please enable debug mode and share the screenshot if any error occur? I’ll check it out.

Thank You.

Thread Starter wpfloriank
(@wpfloriank)

2 years, 2 months ago

Hello,

I activated the Debug Mode, but get nor error.

Please have a look at: https://dogsport-online.com/produkt/geschenk-gutschein/ There you see the fault message.

And at the other page there is no thumbnail anymore after the update. Please see: https://dogsport-online.com/produkt/helfertreiben-boogie-man/

Thanks!

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

2 years, 2 months ago

Can you please rollback the plugin 1.4.0.2 version and try it is working or not?

Thread Starter wpfloriank
(@wpfloriank)

2 years, 2 months ago

Hello, yes, with 1.4.0.2 the Coupon Code site works:

?https://dogsport-online.com/produkt/geschenk-gutschein/

But there is now no video shown at the page:?https://dogsport-online.com/produkt/helfertreiben-boogie-man/

Thanks
Florian

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

2 years, 2 months ago

Hello,

Can you please disable the Remove Action and Allow Template Filter option from the plugin settings page and try again.

Thank You.

Thread Starter wpfloriank
(@wpfloriank)

2 years, 1 month ago

Hello,

I disabled both: Remove Action?and?Allow Template Filter. But without the “Allow Template Filter” I can’t see a thumbnail of the video and also no video. Please see: https://dogsport-online.com/produkt/faehrte-der-anfang/ There in now no gallery anymore. If I activate the “Allow Template Filter” then I see the gallery, but then the coupon code doesn’t work.

Thanks!

Thread Starter wpfloriank
(@wpfloriank)

2 years, 1 month ago

Comment: I use Version 1.4.1.1?

Thread Starter wpfloriank
(@wpfloriank)

2 years, 1 month ago

Hello, Do you have an update for me?!

Thanks
Florian

laetitia Godet
(@laetitia-godet)

1 year, 11 months ago

I also have the same concern. We have updated our gift card and product video modules and I can no longer use my gift cards. Can you unblock us? THANKS

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

1 year, 11 months ago

Hello @laetitia-godet ,

Please disable the?Remove Action?and?Allow Template Filter?option from the plugin settings page and try again.

Thank You.

Viewing 14 replies - 1 through 14 (of 14 total)

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