Disable Facebook-pixel until cookies are accepted

Hey @jasperpress!

Thanks for the great question, we had a similar request from another merchant who was using the Cookie Notice plugin.

There is a filter that allows for disabling the tracking scripts being loaded: ‘facebook_for_woocommerce_integration_pixel_enabled‘

We created an example snippet that your developer could use as a starting point for any further customization, though the merchant did report it worked well for Cookie Notice as it is!

Would you be able to give this a go and let me know if it would suit your needs here?

Cheers,

Simon.

Hi Simon,

I copied the code to the functions.php, but there seems to be no change yet.

The script is still loaded, even with this filter active.

I tried a very slight modification:

function check_cn_has_been_accepted( $is_enabled ) {
  if ( function_exists('cn_cookies_accepted') && cn_cookies_accepted() ) {
    return true;
  } else {
		return false;
	}
}
add_filter( 'facebook_for_woocommerce_integration_pixel_enabled', 'check_cn_has_been_accepted', 10, 1 );

(With an else {} in place)
But still no effect.

Am I doing something wrong?

Cheers,
Jasper

Hi @jasperpress!

I’m sorry that it didn’t work! I’ve tried it locally, as well as the previous merchant, and we didn’t see the same issue.

To make sure I have the same Cookie Notice settings in place, in case that could be having an effect, would it be possible to get screenshots of all settings?

Alternatively, if you’d like us to take a look at the site directly, you can submit a request on our support form so that we can email you back directly to receive account credentials.

Could you let me know if you submit a request, or can pass over the cookie notice settings?

Cheers!

Simon.

Hi Simon,

Here is a screenshot of the Cookie Notice settings:
https://www.dropbox.com/s/yhgxdlcy2269tqb/Screenshot_2020-03-19%20Cookie%20Notice%20%E2%80%B9%20Elizz%20%E2%80%94%20WordPress.png?dl=0
(The “Body” tab is also empty)

Right now, the Facebook-pixel script is not loaded, even after giving consent. Could this have anything to do with the WP Fastest Cache plugin that is running?

Cheers,
Jasper

Hey @jasperpress!

Thanks for that screenshot. I tested with those settings and I still see the pixel tracker loading based on the choice of the cookie notice.

It could well be that the fastest cache could be the cause here, that’s a good suggestion!

If you temporarily deactivate the cache plugin, does it then work as expected?

Cheers,

Simon.

Hello @skyverge ,

awesome that you deliver such good support. I would love to use the plugin to auto-update our products with Facebook, but out of the box it is not GDPR conform.
I′m trying the same as JasperPress… But using the Borlabs Cookie Opt-in Plugin: https://de.borlabs.io/borlabs-cookie/

Came this far: The gaveConsent() command is proving if my Coockie-ID: facebook-cookie is set to true then the Pixel can fire up.
This information is coming from: https://de.borlabs.io/kb/php-api/#ch_5

But how can I put this into my functions? I tried, but my php-code doesn′t work on suslet.com

Would be great if you could help me out. Thank you so much!

Cheers,
Fabian

Hello @skyverge,
it seems to work now – cancel the mission ??
Have a great day,
Fabian

Hi @knoppers88!

That’s great to hear! I’m glad that worked for you too. For further reference, we had a merchant contact us directly who was using the same plugin. He passed on a similar snippet, and based on my understanding, this might help future merchants finding this thread too:

function check_cn_has_been_accepted( $is_enabled ) {

    // You'll need to replace the Facebook cookie ID here
    $facebook = 'fb-cookie-id';

    return BorlabsCookieHelper()->gaveConsent( $facebook );
}

add_filter( 'facebook_for_woocommerce_integration_pixel_enabled',
'check_cn_has_been_accepted', 10, 1 );

I’d be grateful if you could confirm this is similar to your own implementation.

Thanks again for reaching out. If there is anything else we can do, please don’t hesitate to let me know!

Cheers,

Simon.