Disable Email Summaries Without Connecting

  • Resolved codesamurai

    (@codesamurai)


    1 year, 4 months ago

    When will you release an update to allow us to disable email summaries for those of us who do not want to connect to Monster Insights? I have customers that manage their own Google Analytics accounts so I cannot connect their account within the WordPress admin. Sometimes my customers don’t want to allow the connection due to safety concerns.

    Are you going to allow us to disable the email summaries even if we do not connect to Monster Insights, or are you making this a requirement to unsubscribe? If you are going to allow non subscribers to disabled email summaries, when will the plugin be patched to allow this feature again?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @codesamurai,

    Thanks for reaching out.

    We released 8.20.1 to patch things so that email summaries will not be sent out without authentication moving forward. If there’s no Google Analytics connection, the option is already automatically disabled.

    Let me know if you have further questions.

    Thanks!

    Is there a way you can just stop all the email summaries going out to users, regardless of authentication?

    Who the hell thought is this terrible idea? Jesus Christ….

    Plugin Support Michelle D.

    (@devmich)

    Hi @portpass1974,

    Email summaries can be disabled at Insights ? Settings ? Advanced ? Email Summaries. 

    Here, you’ll find the option to disable the feature: https://a.supportally.com/i/vjFhNl

    Our goal is to provide website owners with a convenient snapshot of their site’s performance through monthly email summaries. This is enabled by default for those who aren’t aware of them but can benefit greatly. We understand not everyone may need these emails and that they may not be well-suited for all use cases. We apologize for any frustration it has caused.

    Let me know if you have further questions.

    Thanks.

    • This reply was modified 1 year, 3 months ago by Michelle D.. Reason: added clarification

    Does the 8.20.1 patch automatically end all email summaries going out? Is this update available now?

    Plugin Support Michelle D.

    (@devmich)

    Hi?@portpass1974,

    I’m sorry for the confusion here. Email Summaries are enabled by default but can be disabled as needed.

    The original thread here is about how website owners, who did not complete the MonsterInsights authentication or connect MonsterInsights to their Google Analytics property, were errantly receiving an email summary.

    With 8.20.1, that’s been fixed so when a Google Analytics property isn’t connected at Insights ? Settings, the Email Summaries option itself gets grayed out or disabled completely. In this instance, no email summaries will be sent out as MonsterInsights is not yet fully set up or configured in this case.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Disable Email Summaries Without Connecting’ is closed to new replies.