• Resolved squasher

    (@squasher)


    Hi,

    I’m working on a plugin and this website uses SG Optimizer (on my SG cloud server). I noticed that when I save data to the database or update data in the database (both in the backend), some changes are not visible in the WP backend.

    When I disable Siteground Optimizer, it works okay. Also when I click on Empty SG cache in the toolbar, the changes become visible. However, I don’t want the end user to have to do this every time.

    So the Optimizer is causing this issue. However, I don’t understand why, because I thought logged in users are not cached, as well as the backend.

    Can I disable caching in the backend or use a piece of PHP code to force the cache to empty after some changes are saved?

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Support Plamen M

    (@plamenm)

    Hello @squasher ,

    In most cases, such issues are caused by a plugin or a theme conflicting with our plugin. Your best bet is to disable all your plugins, except for ours. Then test the issue and start re-enabling them one by one, testing the issue again after each enabled plugin.

    If the problem continues, please, kindly post a support ticket in our Helpdesk system, so that we can investigate the issue in details:

    https://eu.siteground.com/tutorials/getting-started/getting-help-from-our-support-team/

    Thank you.

    Regards,
    Plamen.M
    Tech Support Team
    SiteGround.com

    • This reply was modified 1 year, 4 months ago by Plamen M.
Viewing 1 replies (of 1 total)
  • The topic ‘Disable caching in backend’ is closed to new replies.