Disable Bot Verification?

  • Hi Guys,

    Wandered if anyone can help, I am setting up a site that I am trying to link my Woocommerce to and when I enter the URL of my site to connect the 2 it tells me that bot verification is enabled, please disable it or whitelist our IP Address.

    I have whitelisted the IP using both .htaccess file and via a plugin, however this doesn’t fix the problem and I get the same error. So does anyone know how to disable the bot verification on WordPress?

    Thanks for any help in advance.

    • This topic was modified 3 years, 5 months ago by Jan Dembowski.
    • This topic was modified 3 years, 5 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Developing with WordPress topic

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

  • WordPress doesn’t have any “bot verification” feature.

    What plugin did you install to give you this “bot verification” feature?

    Thread Starter gally06

    (@gally06)

    I am assuming it means the bot verification when logging in to the admin area. This is a printing company that selling my t-shirts and they can link direct to woocommerce to complete orders and direct shipping etc.

    I am not using any plugins for this just standard wordpress installed at the moment I am meant to enter my web URL in their site and it links and requests authorisation. However all I am getting is an error to say bot verification is turned on, please disable this or whitelist our website. Which I have done the latter but hasn’t worked so wandering how I can do the first?

    However all I am getting is an error to say bot verification is turned on, please disable this or whitelist our website. Which I have done the latter but hasn’t worked so wandering how I can do the first?

    Where did you disable this bot as you say? Can you share a screenshot?

    Again, WordPress itself doesn’t have any bot verification feature — not even when logging in to the admin area. If you have such a feature on your WordPress site, it’s coming from either a plugin or your theme.

    Thread Starter gally06

    (@gally06)

    Hi George,

    Sorry little confusion here, I have not disabled it I am wanting to disable it. The other website won’t connect until I turn it off or so they say.

    The only thing I have seen is when visiting the admin area it says verifying you are human then loads the login. So I am assuming they mean that?

    My bad. I missed the word “latter” in your earlier response.

    Please provide your site address so I can test to see where this “bot verification” is coming from.

    Thread Starter gally06

    (@gally06)

    [ Use the link field next time ]

    Thanks George

    • This reply was modified 3 years, 5 months ago by Jan Dembowski.
    Thread Starter gally06

    (@gally06)

    Overlord Industries

    • This reply was modified 3 years, 5 months ago by gally06.

    Thanks for providing your website address.

    Looking at your public website, I see two unrelated issues either of which could potentially prevent this connection from your printer.

    1) Your website is using a maintenance plugin, so ALL public pages, except the homepage, are totally blocked from the outside, and require admin login to access anything.

    You’re using the Ephesus Coming Soon plugin for this. This is a commercial plugin, so I couldn’t install it and test it out fully. But from the screenshots I saw on the sales page, it appears to have a way to whitelist external IP addresses and specific URLs on your website from being blocked.

    You can try those whitelist options in the Ephesus plugin, but I would advise you completely disable the plugin just to test to be sure it’s not getting in the way.

    2) The second thing is the “bot verification” issue. There’s indeed a Google ReCaptcha interim page doing this “bot verification” before you reach the login page.

    But, as I said earlier, this is not from WordPress itself.

    Examing the code of this interstitial bot verification page, I see references like stackprotectform, stackprotect, stackpath, etc… possibly relating to StackPath, a company that offers CDN and WAF services to speed up and protect websites.

    Your domain name also uses ns[1-4].stackdns.com name servers, so there is another connection to StackPath

    Meanwhile, on your hosting company’s website (20i.com), I see this:

    We operate a robust Web Application Firewall to prevent hackers inserting code in to your site, and StackProtect covers you against brute-force login attacks..

    So this “bot verification” thing is very likely coming from your host, though I can’t say whether they’re using a WordPress plugin that you can control, or they’re doing it externally.

    That’s definitely something to take up with your host.

    Good luck!

    Thread Starter gally06

    (@gally06)

    George,

    Your a star my man, thank you so much for your help here. It was coming from protection software of my hosting and we now have this issue resolved. Thanks once again.

    @gally06
    Glad that you had overcome this bot verification thing. Would like to know more about this as I am also using the same hosting provider stackcp (wolfhost) for one of my sites. And unfortunately, I am not getting proper response from their support and I would be glad if you can share as to how you have disabled this bot verification thing which crops up before logging into the site.
    Cheers!

    Debbie

    (@debdonuts)

    @gally06 – I’d be grateful if you would share the solution as I too am having problems with 20i

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Disable Bot Verification?’ is closed to new replies.