Disable automatic links in WooCommerce emails

  • Resolved forumquestion

    (@forumquestion)


    4 years, 6 months ago

    WooCommerce has been linking every number in the automatic emails that my site sends out to customers. The order numbers, email addresses, numbers in the addresses, and product quantity numbers are all linked in blue if the email is viewed on a phone (only the email addresses are linked on desktop email view). I still want the header image and socials in the footer to link, but how do I disable the automatic links? The theme is OceanWP.

    I also sent a preview email test to several email addresses. The width of the email is 12 cm on gmail, hotmail, and yahoo, but 25 cm on outlook. 12 cm is the perfect width so I don’t want to change that, but I’m wondering why it enlarged to 25 cm on the outlook app, and if there is a solution for this.

    Lastly, is there a code that I can use to hide the categories under the product images? Please let me know.

    I have not been able to find any online solutions that work for these issues, so any help would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @forumquestion. The issue with the numbers being hyperlinked in the automatic emails sent to customers sound like it could possibly be a local setting on the device. Where are the those hyperlinks leading to?

    As far as the width of the messages from app to app, that is likely controlled by the app itself.

    Lastly, is there a code that I can use to hide the categories under the product images?

    You may be able to use some CSS such as:

    
.single-product .product_meta {
   display: none;
}

    If you could share a link where I could see the categories, I could edit the code if needed.

    Alternatively, you can use a plugin like Code Snippets to implement the solution provided here.

    I hope that helps!

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @forumquestion. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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