• Resolved miamagwari

    (@miamagwari)


    Hello, can someone help me?

    We only have a subscription product and I want to disable the account or log in just to checkout.

    I already disabled the settings and ticked “Allow customers to place orders without an account” but still not working. Still showing “You must be logged in to checkout.” on the cart page.

    The page I need help with: [log in to see the link]

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  • @miamagwari

    This kind of problem is usually caused by a conflict with your theme or with another plugin. 
    ?
    The best way to determine this is to:
    <ul>
    <li>Temporarily switch your theme to <a href="https://www.woocommerce.com/storefront/" target="_blank">Storefront</a></li>
    <li>Disable all plugins except for WooCommerce</li>
    <li>Repeat the action that is causing the problem</li>
    </ul>
    
    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. <a href="https://docs.woocommerce.com/document/how-to-test-for-conflicts/">You can find a more detailed explanation on how to do a conflict test here.</a>

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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