• Resolved meeta94

    (@meeta94)


    Hi,

    We currently run a directory theme on our website and the snippet preview tool on our listings does not provide the option to add keywords anymore. It still registers the ones we have previously used, we are just unable to add new ones / add keywords to new listings. The traffic light system also is no longer working on the listings in regards to SEO it is grey and only has SEO title, slug and meta description.

    Any help would be appreciated!

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Michael Ti?a

    (@mikes41720)

    Can you confirm you are using Yoast SEO for WordPress 8.1.2 and WordPress 4.9.8?

    Are you just missing the option to add keywords for your listings?

    There is an option to turn on/off the readability and keyword analysis. Can you please check whether they are enabled for you? You can find this on the left menu under SEO > General > Features.

    ?Additionally, please check that your admin hasn’t disabled the SEO and Readability analysis for your users. Please go to your WordPress dashboard, and then navigate to Users > All Users > Edit > Yoast SEO Settings and seeing that the Disable SEO & Readability analysis isn’t ticked?

    Thread Starter meeta94

    (@meeta94)

    Hi Michael,

    Thank you for getting back to me. I can confirm that we are using those.

    Yes, we are only missing the keywords and the new synonym feature for listings – they are showing on posts and pages.

    I’ve checked all admin users individually and they are all enabled and the problem is still persisting.

    Kind Regards

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Can you try and gather as much information for us as possible? Please perform the following:
    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.
    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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