Directory filters not working

Please someone help me guys. I check the log for my latest backup which shows ” FILTERS: *OFF* “. I always turn on filters before scan but those filtered folders / data are still included in created archive. It used to work fine until the silly mistake made by me by clearing the database table created by duplicator plugin.

Hey Chopra,

You might try to uninstall the plugin, manually remove only the duplicator tables then try to reinstall. Also be sure to clear your browsers cache… If you still have the issue feel free to submit a support ticket and I’ll have a look when I get some time…

Hope that helps!

Thanks Cory thanks a lot brother. Will follow the procedure and will update the status here.

Dear Cory,
I did the same you said to do. Once I removed the plugin, I couldn’t find any duplicator related tables in DB. I reinstalled the plugin, cleared cache many times during the operation. But still the same problem is there ??

Hey Chopra,

You’ll probably have to submit a support ticket so I can look at your setup. BTW even if you see the warning it shouldn’t prevent you from creating a package.

Thxs~

Removed the plugin for few days. Installed it this morning and everything working perfect. Seems the new updates fixed the issue. Resolved now…

Interesting, tough to tell what the issue was. Thxs for the update…