DING

Hello @tylerfisher ,

We have a fix for it, that we will release soon in the store.

Will it be an update? I need this ASAP! I am getting 4-5 emails per day about the ding

I saw in another post a temporary fix, but that fix was for the old version, can you please send the “temporary fix” for this version?

Guys, we need an update ASAP…. Just release a minor update with a code to enable or disable it from the settings menu.

I’d appreciate a temporary fix too, the “ding” sound drives everyone insane ?? And no changes made in the settings are being saved.

Ok, it seems to be working now. @tylerfisher Changes were not being saved because the plugin didn’t want to accept multiple email addresses in the Agent section (even though they are valid). When I left only one email address, all other changes (including disabling the sound) were saved too. I hope this helps.

Nope, I was wrong. It did not solve the problem. the DING sound is still on…

@wordpress3cx Still no update???

Why aren’t we seeing an update?

@tylerfisher @agnspy, @goveaernesto Please get the latest update and check the issue with sound notifications.

Thank you.

@wordpress3cx I just updated. Where is the option to turn off the ding?

• This reply was modified 3 years ago by tylerfisher.

@tylerfisher “Settings” > “General Settings” > “Play a sound on new message”

• This reply was modified 3 years ago by wordpress3cx.