Digital Product Download Urls lost after migration to new server

  • Resolved gianni333

    (@gianni333)


    6 years, 1 month ago

    Hi,

    When I try to migrate my woocommerce shop to a new webserver all the urls of downloadable products get delete (probably because the folder structure on the new server are not the same anymore, so the link is not working anymore). Also all customers that have bought files previous to the migration lose their access to the file and when I update links by hand after migration they still don’t regain access to the files they bought.

    What can I do about this?

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  • Thread Starter gianni333

    (@gianni333)

    Update: I found the solution. Out of a reason I couldn’t find out the database was never migrated properly, so exporting the database seperately and importing it back on the new server fixed all the problems with download permissions.

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