• Resolved shyheim

    (@shyheim)


    hi, I have a problem with the expiration of digital products. As you can see from the photo, the product should expire after one day (23 May). Today is 24 and the download is still available, any ideas? Thanks

    photo link: https://ibb.co/7nbBZbq

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    Hi there,

    I understand you’ve set the digital product download like to expire after a day and the link is still available after one day has passed.

    Could you please share a copy of your site’s System Status to understand how your site is currently configured? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter shyheim

    (@shyheim)

    Hi Tseten, thank you. I’ll let you know in fews days, maybe i’ve an outdated php version

    Thread Starter shyheim

    (@shyheim)

    Hi Tseten, now the product is no longer available, it expired after just over 24 hours.
    the problem is that in the order summary is still available https://www.lucapuggioni.it/20/checkout/order-received/10285/?key=wc_order_jXzjoX7tCUz8T

    Status:

    ### WordPress Environment ###

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    WC Blocks Version: ? 2.5.16
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.1.3
    Log Directory Writable: ?
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    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –

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    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

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    Operazione annullata: 14
    Oldest: 2020-05-19 19:06:09 +0200
    Newest: 2020-05-25 18:32:23 +0200

    Completato: 197
    Oldest: 2020-04-25 02:04:04 +0200
    Newest: 2020-05-25 23:39:00 +0200

    In attesa: 1
    Oldest: 2020-05-26 00:39:00 +0200
    Newest: 2020-05-26 00:39:00 +0200

    `

    Thank you

    Thread Starter shyheim

    (@shyheim)

    Ok solved, now the download link is no longer available, it took a few more hours.. thanks for your time

    Luca

Viewing 4 replies - 1 through 4 (of 4 total)
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