Digital Download Woocommerce & Checkout Email Field

  • Resolved dhavalkumarkatrodiya

    (@dhavalkumarkatrodiya)


    5 years ago

    hi, i have digital download woocommerce website.
    i had removed all woocommerce checkout fields (as i dont want it).

    but when customer buy any digital product. he can able to download the product on Checkout-Thank you page.
    but if user goes to Download section of My Account page. & try to download the product, error comes “Invalid download link. Go to shop ”

    i tried all the ways to solve this problem.
    & Finally, i found the solution.

    i enabled checkout email field, all other checkout fields are disabled.
    & this solved download problem.

    so my question is why billing email field is required to download the product.

Viewing 1 replies (of 1 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    The download link will work only if the billing_email field is available on the checkout page.

    You can verify this by copying the customer download link from one of the Orders from the section “Downloadable product permissions”.

    Hope this will help.

    Thank you!

Viewing 1 replies (of 1 total)
  • The topic ‘Digital Download Woocommerce & Checkout Email Field’ is closed to new replies.