Different websites, the same plug-in, the same IP, the same browser, click on di

Hey @abs8668610,

Thank you for reaching out! Can you please offer more information about the issue you are encountering?

I’m afraid that I do not understand what the problem at hand is. If you can provide more information, I may be able to help you out.

Thank you and best wishes,

Mihai

I have two websites with the slicewp plug-in installed. A customer has registered affiliate on both websites now the problem is Different websites, the same plug-in, the same IP, the same browser, click on different affiliate links. Visit affiliate links A visit in the background is recorded ,other visit in the background is not recorded

Hey @abs8668610,

Again, I’m really sorry, but I don’t fully understand the issue at hand.

Even so, I will try to respond based on what I understand so far.

Considering you have two websites, you have two independent affiliate programs. Even though you have the same affiliate, based on their email address, these are two separate accounts.

So, there will be two different referral links for each affiliate program. If a visitor is using the affiliate’s referral link from site A, only on site A will a visit be registered. The visit will not appear on site B.

A visit will appear on site B only if the visitor is using the affiliate’s referral link from site B.

Considering the above information:

1. Were you hoping than when site A link is used, that the visit would be registered on both site A and site B?
2. Or, you have used the referral link from site A, and that resulted in a visit showing up. But when you used the referral link from site B, the visit did not show up in site B?

Thank you and best wishes,

Mihai