• Resolved mainwunder

    (@mainwunder)


    hello
    We would like to create a box with several products as a product. The box contains a book and merchandise, the book has 7% tax, the merchandise 19% in Germany. However, he does not charge the 7% tax on the book at the checkout, but takes 19% for everything. How can I make sure that he calculates the taxes correctly depending on the product in the bundle?

    The page I need help with: [log in to see the link]

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  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @mainwunder

    Thank you for contacting us.

    We apologize for the inconvenience.

    Please provide us the below information to let us check it out.

    • A screenshot of the issue in the cart or product page. (Highlight the prices that are invalid)
    • A screenshot of the bundle configuration in the backend.
    • A screenshot of your tax configuration.
    • A screenshot of the individual items tax and price configuration in the backend.

    Just please note that we should create the same bundle and test it so provide us all of the required information otherwise it is not possible to help you.

    Best regards

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