• Resolved billykarag

    (@billykarag)


    Hello
    i will need two popups for two languages in my website in homepages only, but two different images for each language. it is just an image popup that linked to a file, one in greek and one in english, i didnt found how to do it, is it possible first of all
    thank u

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter billykarag

    (@billykarag)

    also forgot to mention, i select to display the popup image for one language in the greek homepage for example and then create a new one that display only in english homepage but that doesnt work either, in fact the ”include” choice isnt working for homepages

    Plugin Support Jasmine

    (@hyenokian)

    Dear @billykarag,

    Thank you for the topic.?

    We have checked your website and noticed?that your homepage is in the Greek
    language.?

    That means you need to have one popup, set, for?instance, the Include option, and tick the Show on Home page option.?

    And, for the second popup, you need to set, the Include option and choose the Post type and page.?

    Then, choose the page that is responsible?for the English language (your page ID is 14846).
    Please note, that you don’t need to tick the “Show on Home page” option for the second popup.?

    See the screenshot:?https://ibb.co/SymdDq6

    Currently, we are checking this case on both the home page and on the page in English ({domain}/en/).
    The same popup is displayed on both of these pages.?

    Also, we have checked the “Include” option and noticed that everything works fine in this regard.?

    Thank you.

    Thread Starter billykarag

    (@billykarag)

    Good morning and thank you for the reply
    so i believe i did what u just told me but still the same popup showing in homepages in both languages. can u please tell what i am doing wrong??
    thank u

    https://ibb.co/NNbj6d2
    https://ibb.co/pJQT9cC

    Plugin Support Jasmine

    (@hyenokian)

    Dear?@billykarag,

    Thank you for your reply.

    We have checked your website and noticed that you have set the Homepage for the Posts option.?
    Please note, that the page is being changed. When your?page is in the?English language, it is not considered your homepage?anymore (a slash (en) is added).?

    Please let me explain the steps to find the particular?post.?
    Please head to the Popups page > particular popup >?Display >?Include >?Posts option > click on the Inspect Element > double-click on the Select element.

    By this, all the posts will be displayed.?Then, you will find the page with that ID and set that particular post for the Posts option. The one you have set now is for the Homepage.?

    See the screenshot:?https://ibb.co/wg7TMjS

    Please check it and let us know about the outcome.?

    Thank you.

    Thread Starter billykarag

    (@billykarag)

    i really cant find this

    Plugin Support Jasmine

    (@hyenokian)

    Dear @billykarag,

    Thank you for your response.

    In this case, please contact us via this form for further discussion and investigation of your case.
    Our customer care specialists will be happy to help you achieve your desired result.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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