different footer color when I view page on my mobile phone

  • Resolved hellblauervogel

    (@hellblauervogel)


    5 months, 1 week ago

    Dear All,

    just wondering…when viewing my page on my mobile. The mobile view is fine. But! The color of the footer is different. I mean it is not a very critical problem. But I do not understand why and I would like to change it back to the original color.

    Looking forward to hearing from you,

    BR and greetings from Vienna,

    Angelika

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Kavya Gokul (a11n)

    (@properlypurple)

    Hey @@hellblauervogel ! The color seems to be the same on a few mobile browsers that I have tested. Can you share more information about what you’re seeing, like which mobile device/browser have you tested on, as well as your browser information for desktop. If you can share screenshots, that would be helpful as well.

    Thread Starter hellblauervogel

    (@hellblauervogel)

    Dear Kavya,

    thank you very much for your reply. I have a Samsung Galaxy and I use firefox. I cleared the browser data a before. Still I do not see the correct color. Please see screenshot attached:

    https://ibb.co/zrSk6w7

    Thank you in advance and BR

    Angelika

    Moderator jordesign

    (@jordesign)

    Hi @hellblauervogel – I’ve also been taking a look at this and when I check in multiple mobile browsers – I see the background the same as in your screenshot.

    Could you tell me a little more about how you expect it to look?

    Thread Starter hellblauervogel

    (@hellblauervogel)

    Dear Jordesign,

    I would expect this grey, like I entered it into WordPress. And I also see it like this on my desktop computer. https://ibb.co/k3HFtxz

    Wondering what I did wrongly…

    Please let me know.

    BR Angelika

    Moderator jordesign

    (@jordesign)

    Hi @hellblauervogel Are you able to show a screenshot of the editor where you have that footer color set for the templates?

    Thread Starter hellblauervogel

    (@hellblauervogel)

    Dear Jordesign,

    here is the screenshot! Here you see where the background color comes from. Is there any other information that you still need?

    https://ibb.co/CMsVs5P

    Thank you in advance and BR

    Angelika

    Moderator jordesign

    (@jordesign)

    I’m so sorry @hellblauervogel – I may be misunderstanding but when I view the screenshot of the footer in the editor, the screenshot of the footer on the front-end, and the footer itself when I view the site – I always see the same background color – this one:

    Are you able to clarify, and maybe annotate, where the colors are different?

    Thread Starter hellblauervogel

    (@hellblauervogel)

    Dear Jordesign,

    the colors are different when I view it on my Galaxy mobile. Both on the Firefox Browser of the Mobile as well as on the Chrome Browser on my mobile I see the brown background color in the footer.

    Do you know why? What can I do?

    thank you so much and BR

    Angelika

    Moderator jordesign

    (@jordesign)

    Hi @hellblauervogel – it’s definitely odd that it is different just on that device…. Are you able to share a screenshot from the device so I can compare?

    Thread Starter hellblauervogel

    (@hellblauervogel)

    Dear Jordesign,

    please find attached the device picture (Screenshot). You know what is odd. On my mobile device as I said I see the footer and the background colour in some brown shades. So I do of course on the screen shot. I sent now the screenshot from my mobile via whatapp to my desktop and voila I see the screenshot in the correct colors. What has happened?

    https://ibb.co/s2rHMmd

    Thank you in advance and BR

    Angelika

    Moderator jordesign

    (@jordesign)

    Hi @hellblauervogel from what you’re describing it sounds as though that may just be down to the way different devices handle color. The screen, lighting, brightness (and any range of factors) can impact the way the same color can be displayed (even if the color code is correct).

    If the screenshot from that device looks different on desktop to on the device itself, that’s mostly likely what it is.

    Thread Starter hellblauervogel

    (@hellblauervogel)

    Yes I think you are right. So I put this one now to solved.

    Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
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