Different display site content for admin and user

  • Resolved ev1jack

    (@ev1jack)


    1 year, 5 months ago

    After migration from original site (https://www.thebritishcbtcounsellingservice.com/) to test domain (https://1685963719-e86d19b048026cc8.wp-transfer.sgvps.net/) website content is not displaying correctly.

    For example, pictures don’t show https://ibb.co/bzjwFG0, some block and buttons are under footer https://ibb.co/C5ZKRtV . There are many such problematic details on the site, this is just an example. The migration was done by siteground-migration

    Also, on the new test domain in the admin panel there is such a warning https://ibb.co/qJbgDGc

    The original site and the new test site have a different folder structure. I do not know why. I think the optimizer rebuilt the structure and removed the css folder (or other folders and files):
    Original site https://ibb.co/v1fbjtT
    New test site https://ibb.co/8PxcTQ6

    BUT if I go to the admin panel, then the new domain displays the old file structure before the migration and everything works correctly as before. And if I’m a regular user, then there are problems.
    I also noticed that jquery does not connect correctly for the user.

    How can I return the original display of the content on the new test site?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dimo Dimov

    (@dimodi)

    Hello @ev1jack,

    I have reviewed your case but right now I do not see any differences between the original site and the migrated one. Both sites look completely identical. This leads me to believe that the described issue was most likely caused by cache which needed to be purged after the transfer.

    If you still experience any issues please open a support ticket from your SiteGround Client Area. That way our team will have the necessary access to your application and we would be able to provide further assistance.

    Best regards,
    Dimo

Viewing 1 replies (of 1 total)
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