Difference in data in comparision to Google analytics

  • Resolved surajqode1

    (@surajqode1)


    2 years, 1 month ago

    We found that there is a price difference in plugin and on Google analytics data. Can you help us to findout the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kenneth

    (@kavillarosa)

    Hi @surajqode1,

    This depends on what you’ve set in the Order Total Logic of the Pixel Manager.

    It’s possible that in your shop, you have other charges like taxes, shipping, VAT, etc. Depending on the option you select, the Pixel Manager might not include these extra charges.

    You can find out more about this in this article – https://sweetcode.com/docs/wpm/plugin-configuration/general-settings#order-total-logic.

    You might’ve selected the Order Sub-Total instead of the Order Total or vice versa. This is what causes the difference you’re seeing.

    If this is not the case, could you send over your debug information to [email protected]? We’d like to check this further.

    Let me know if you have any questions.

    Regards,
    Kenneth

    Kenneth

    (@kavillarosa)

    Closing this thread due to inactivity. Feel free to open a new thread should you have a similar concern.

Viewing 2 replies - 1 through 2 (of 2 total)
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