Difference between LiveChat and LiveChat for Woocommerce
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Hello again!
I’m browsing through LiveChat plugin and, besides the question that I’ve asked in your LiveChat support section, I’d like to ask another one. What’s the difference between LiveChat and LiveChat for WooCommerce?
As far as I can see, they are referring to the both software and when running a WooCommerce based store, I’m wondering which one will be the best one for me. Thank you in advance for your reply!
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Hello @happybb03!
Thank you for reaching us with this case!
The difference between our LiveChat and LiveChat for WooCommerce plugin comes to their functionality. LiveChat for WordPress is dedicated to customers who’d like to implement a Customer Service onto their website. LiveChat for WooCommerce on the other hand is dedicated to customers who are running their WooCommerce based site. For those, our plugin can display some additional information about your customers’ carts straight during a chat.
To be more specific, here are the additional info that you can get with our plugin for WooCommerce:
Products details
Products count
Total value
Shipping address
Last order detailsYou can decide which one o them would you like to gather when configuring your LiveChat plugin for WooCommerce. Click here to read our official tutorial for LiveChat for WooCommerce!
@happybb03, I hope that we were able to help! Please don’t hesitate to let us know in case of any additional questions.
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