Didn’t work

  • Resolved rohail1122

    (@rohail1122)


    5 years, 10 months ago

    halo sir my test system is working correctly but in real mode is not working passwword is incorrect
    kindly tell me or give you email i will give you acces and you can do it? pls

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author tbenyon

    (@tbenyon)

    Hi @rohail1122,

    We are not allowed to share personal contact details with each other in this forum. It breaks WordPress’ code of conduct.

    I imagine the issue you are having is with your connection to the database on the live service.

    Does the “Test” button work?

    If not, can you tell me the error you received on screen.

    Thanks,

    Tom

    Thread Starter rohail1122

    (@rohail1122)

    yes sir test button work correctly

    Plugin Author tbenyon

    (@tbenyon)

    Sorry for the delay.

    So are you telling me that on a local copy the test button works AND you can login with the external database?

    However, on your live website, the test button works but the password is wrong?

    Have you definitely got the same password hashing settings on your live environment?

    If what I have said above is correct, and you’ve double checked the hashing settings then could you please send me your php logs that happen when you click the login button.

    Thanks,

    Tom

    Plugin Author tbenyon

    (@tbenyon)

    Hey @rohail1122,

    As I didn’t hear back I’m presuming you’ve resolved your issue.

    If this is not the case, get back in contact and I’ll re-open this ticket for you.

    Thanks,

    Tom

Viewing 4 replies - 1 through 4 (of 4 total)
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