Didn’t restore the backup properly

  • Resolved Anna

    (@annalogic)


    2 years, 10 months ago

    Hello,

    I am trying to restore a backup from last week. First it was giving a message of “page unresponsive” when it was preparing the backupfiles and after a long time it gave an error message. I tried again and it worked, but didn’t restore properly.

    I can see all the plugins that I didn’t update yet, but my website is still not loading (that happened after I updated Elementor plugin).

    I tried to restore two weeks old backup and I am getting the same error, that the page is unresponsive.

    Please help me to resolve this issue.

    Kind regards,
    Anna

    • This topic was modified 2 years, 10 months ago by Anna.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi Anna,

    Restoration process can stall/halt depending upon the total backup size and available server configuration, PHP timeouts can stall/halt the restoration process.

    If you are trying to restore all backup sets at once, I suggest you to restore each backup set one by one i.e. First restore Plugins > Themes > Uploads > Others and at the end restore the database.

    Let us know if above method helps to fix the issue.

    Thanks,
    Bryle

    Thread Starter Anna

    (@annalogic)

    Thank you! I got my issue fixed without the backup, but I will keep that in mind in the future.

    Anna

    Plugin Support vupdraft

    (@vupdraft)

    Glad to hear that you got it sorted.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Didn’t restore the backup properly’ is closed to new replies.