didn’t received user email change confirmation email.

  • I’m trying to change my user and administrator email address with my organization email but I didn’t received any email to confirm the new email address

    • This topic was modified 3 years, 9 months ago by Jan Dembowski. Reason: I have removed your review. Please do not use the review section for support. If you need support then please raise a support topic
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter bshubham

    (@bshubham)

    Hii Ian,
    I have tried this method for user and administrator but this didn’t work for as I was unable to received password change email on newly registered email id from database.

    Thread Starter bshubham

    (@bshubham)

    please anyone from support team please help me with this. It’s almost 2 weeks I’m not being able to change user’s email id with verification email.

    And if changed it from database then I don’t receives password change link on that email id.

    Thread Starter bshubham

    (@bshubham)

    If anyone has idea how to connect with support team. because now it’s been 4 days I have submitted my query but no one has replayed.

    Thread Starter bshubham

    (@bshubham)

    Is there any error because of the email address( examle.****@test.org) I’m putting in it?

    Thread Starter bshubham

    (@bshubham)

    Is there any other method I can try apart from changing email address from database.

Viewing 5 replies - 1 through 5 (of 5 total)
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