Didn't receive password reset link – Issue on 6 sites

  • I am trying to reset my password through wp-admin page. It’s telling me to check my email for the confirmation link.

    But I’ve not received any mail from WordPress. Trying it from past many days.

    I know how to reset password through other methods but I want to trouble shoot this issue.

    Website for which I am resetting password:

    https://www.allcitypackersmovers.com/ and it’s hosted on Godaddy.

    Why I am not getting any email from WordPress?

    I’ve 6 WordPress sites and all facing the same issue.

    Please help me trouble shoot the error.

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  • Have you checked your spam folder? The emails might be ending up there. If yes and the emails are not in spam then you should contact your hosting provider with this issue.

    Thread Starter Radha Sharma

    (@radha389)

    Yes checked the spam folder, it’s not there. I tried taking help from my hosting company, they don’t know much about it.

    I am not getting any sort of help from them.

Viewing 2 replies - 1 through 2 (of 2 total)
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