Did not receive coupon code despite multiple attempts

  • Resolved puravida1976

    (@puravida1976)


    7 years, 8 months ago

    Hello!

    When I installed the free plugin, I allowed stats to get the coupon but one never arrived. So, I manually entered my company’s support email into the form to get the coupon. It said success and would send but one never arrived. I then entered my personal company email into the form and it said success but the coupon never arrived.

    It has been a couple of days, so I thought I would ask you to check that your email service is working or not. I have no issues receiving emails from any of the many other service providers I use.

    Thanks,

    Brandon

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Brandon,

    please send us a mail to support [at] mashshare.net with the mail address you used and we check this.

    Cheers
    René

    Thread Starter puravida1976

    (@puravida1976)

    Hi René,

    Thank you for the quick reply. I have sent the email to support.

    Best regards,

    Brandon

Viewing 2 replies - 1 through 2 (of 2 total)
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