Did Not Bat not saving

  • Resolved huzanf

    (@huzanf)


    6 years, 10 months ago

    Hello,
    I am using the plugin for the sport of cricket.

    In your plugin you have an option to select players which “Did Not Bat”. When I select that option and update the match, it again rolls back and the change is not getting saved. Request for your support.

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi!

    Thanks for reaching out and I’m sorry for the trouble.

    What theme are you using?

    Also, what plugins do you have active at the moment?

    Thanks!

    Thread Starter huzanf

    (@huzanf)

    Hi @rochesterj,
    I’m using the Marquee theme which I bought from Themeboy.

    Current plugins which are active are Sportspress and sportspress for cricket.

    Thread Starter huzanf

    (@huzanf)

    Hi @rochesterj,

    Here’s a screen video link to detail it out for you.

    Thread Starter huzanf

    (@huzanf)

    Hello @rochesterj,

    Waiting for your update.

    Thread Starter huzanf

    (@huzanf)

    Hello @rochesterj,

    Looking forward for an update.

    Thread Starter huzanf

    (@huzanf)

    Hi @rochesterj,
    Looking forward for your response and solution.

    Thanks,
    H

    Thread Starter huzanf

    (@huzanf)

    Hello @rochesterj,
    It’s been two weeks since my support ticket. Request for your support.

    Thanks,
    Huzan

    Plugin Contributor Savvas

    (@savvasha)

    Hi @huzanf,

    I just make a localhost environment with the following plugins installed:
    SportsPress 2.5.10
    SportsPress for Cricket 1.1.3

    and Rookie theme.

    I created two teams and some players. Then I create an event, were I selected those teams and their players. I set some of them as “Did not Bat”, press Update, and the changes were saved succesfully. So it seems that something is not ok with your setup.

    Can you please check something similar with my above configuration?

    Thanks,
    Savvas

    Thread Starter huzanf

    (@huzanf)

    Hi @savvasha,
    Thank You for your update.

    I tried checking with the Rookie theme and it works. However when I try with the Marquee theme it doesn’t work. This theme was bought from the themeboy website.

    After this it seems to be a theme related issue. Request you to please help me resolve this.

    Thanks,
    H F

    Plugin Contributor Savvas

    (@savvasha)

    Unfortunately we can’t support premium themes through WordPress forums.

    Please contact our support team at https://support.themeboy.com

    Thanks,
    Savvas

Viewing 10 replies - 1 through 10 (of 10 total)
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