DHL Express Live Rates, only have the three default payment methods available

  • Resolved carlossigned

    (@carlossigned)


    5 months ago

    After configuring the “DHL Express Live Rates” plugin, I still don’t have this option when I click on “Add shipping method”, I only have the three default payment methods available.
    When I activate debug mode, the message “DHL Express Live Rates: City name must not be empty. Entered:”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author grzegorzturbasa

    (@grzegorzturbasa)

    Hi @carlossigned ,

    Thank you for sharing the issue that you experienced. I’m not able to visit your website, but based on description of the problem my first guess is that the theme you’re using is in conflict with the plugin.

    Switch to Storefront theme and see if the problem persists.

    Kind regards,
    Greg

    Plugin Author grzegorzturbasa

    (@grzegorzturbasa)

    Since there are no new replies I’m marking this thread as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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