DHL API using original Order number and not the sequential order number

  • Resolved izzor33

    (@izzor33)


    8 months ago

    Our website is running both the Sequential order numbers plugin and the DHL api. DHL is pulling the order number before the plugin changes the order number (see images below) (customer ref is the order number). Is there a way to sort this (prioritise the New order number before the API pulls it?) Please note i have blurred the last names but you can see which order refers to which person still)

    • This topic was modified 8 months ago by izzor33.
    • This topic was modified 8 months ago by izzor33.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi izzor33,

    Thanks for reaching out.

    It seems the DHL plugin you are using would be referring?post_id?instead of our sequential number. We suggest you to contact the vendor plugin and request them to use?$order->get_order_number()?instead of referencing?$order->id?or?$order->get_id()?when fetching order data.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @izzor33,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘DHL API using original Order number and not the sequential order number’ is closed to new replies.