• Resolved SQLGuru

    (@sqlguru)


    Good Day.

    We have purchased the PRO version of the plugin which we are currently using in our production website.

    We are currently in the process of re-developing the entire website and we are needing to import all the PPPOM settings from the production to dev environment. Unfortunately, it seems that the free version (installed in the dev env) does not have the option to import settings.

    Would it be possible to get a temporary API key so that I we can install the PRO version on the dev site. Once we launch the new site, we are happy to use the existing API key for our PRO license.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Stefan Cotitosu

    (@stefancotitosu)

    Hi @sqlguru,

    Thank you for reaching out to us and for using the plugin.

    Yes, the license key for the premium version can be used temporarily on a staging site before configuring the plugin on the production one, then moved there.

    For more questions about the premium version, feel free to contact the support team via the pre-sales form – https://themeisle.com/contact/.

    Have a great day ahead!

    Thread Starter SQLGuru

    (@sqlguru)

    When trying to enter the Production API Key, nothing happens. If I inspect the console, I can see an error:

    VM21986:1 Uncaught SyntaxError: Unexpected token ‘<‘, “<!doctype “… is not valid JSON
    at parse (<anonymous>)
    at Function.<anonymous> (jquery-migrate.min.js?ver=3.3.2:2:2469)
    at e.<computed> [as parseJSON] (jquery-migrate.min.js?ver=3.3.2:2:1205)
    at Object.success (validate.js?ver=6.0.2:10:26)
    at c (jquery.min.js?ver=3.6.0:2:28327)
    at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.6.0:2:29072)
    at l (jquery.min.js?ver=3.6.0:2:79901)
    at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.6.0:2:82355)`

    Plugin Support Stefan Cotitosu

    (@stefancotitosu)

    Hi @sqlguru,

    If this is related to the premium version of the plugin, please contact us on our website – https://themeisle.com/contact/.

    The forum is dedicated to the free version, therefore, troubleshooting a problem related to the pro version on this thread might not be beneficial for other users.

    Thank you for understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
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