Developer does not responding

  • The developer contacted me and it seems that he did respond to my inquiries but for some unknown reasons, it did not get his Emails.

    We have resolved the issue I had.

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  • Plugin Contributor Thorsten Frommen

    (@ipm-frommen)

    First of all, I wrote you back on:

    • June 1, 2015, 08:15 AM;
    • June 9, 2015, 12:36 PM.

    What did I write? Both times, it was this:

    Hi there,

    there is no limitation whatsoever, so I assume there’s something wrong with the CSV file. Can you send it to me?

    Kind regards,
    Thorsten

    So far, I did not receive any answer to that. I suggest to double-check your spam settings/folder or so.

    Second, reviews are for plugins/themes, and not for the respective author(s). It seems like you like the plugin but have a technical problem with it. So you should have written into the support forums instead of writing a review in which you complain about me not responding. Please edit your review (or have it deleted, if that’s possible).

    Third, you still can send the CSV file to me, and I will have a look at it. As I wrote already, there is no limitation – and I didn’t encounter anything similar before, so I guess there’s something wrong/unexpected with your file.

    Kind regards,
    Thorsten

Viewing 1 replies (of 1 total)
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