Details orders woo on email

Hi Smorici,

Thanks for your kind words!

And thanks for bringing this up. We were planning to add order.details as a new parameter “soon” but we have some other changes we wanted to get done first. Getting feedback from a user makes it easier to prioritise, we’ll try to do it sooner rather than later.

So probably not in 1.5.7 (due early next week) but definitely in the next one.

order.details would mimic the normal output in a WooCommerce email with a few options for formatting and what sections and details to include.

I’ll go ahead and mark this as closed since it’s not really a support issue, but feel free to add any comments if you like.

Thanks,

/Erik

I am grateful for your quick return. It is good for the wordpress community.
Let me understand, two more weeks will this functionality be available in the plugin?
but while this don′t happen, may do you give a suggest how to can i to do for show products and add-ons from order, I just need it this on this moment.

Thanks for your support and attention.

• This reply was modified 4 years, 7 months ago by Smorici.

Yes, in about 10 days from now we should have it in there.

Hello, I′m waiting for new parameter order.details. Do you already have one?
I thinking in about is it possible using trigger to send email with order details or create file pdf to print thermal printers.

Yeah, sorry about the delay. We’ve been busy with a few client related things that we quite frankly have to prioritise.

Current estimate is that we’ll be able to push out version 1.5.7 over the coming weekend (sept 5-6th)

Thanks for your patience.

Great! Thanks for your atention and kindness

Do you news about update with “order_details”?

thanks!

Hi,

Yes, we’ve got an update. Version 1.5.7 with support for sending order details was released on the repo just a few minutes ago. Let us know how this works out for you!

Hey, great!

But when i send email logged like admin I receveid email one way. When I send email like users or without an account (example) email that I receveid, has a html tags…
I liked and i need, of course, layout like admin but for all users status account.

Logged == https://prnt.sc/uj3dh0

user == https://prnt.sc/uj3cuh

Does how to fix this issue?

• This reply was modified 4 years, 6 months ago by Smorici.

Hi @smorici,

This certainly looks weird. Could you take a screenshot of your Workflow settings and link it here? I’m guessing you are using the plain text email action to send the email but it would be nice to see your complete settings so that we can try to reproduce the issue.

Of course, please…

In fact, I need to print version order detail for thermal print. It′s the best solution i found. So, maybe you have another way to get it using wunderautomation, will be welcome!

Thanks in advance, your support is very, very good!

https://prnt.sc/ujieiu

https://prnt.sc/ujifeb

Hi @smorici,

Looks like it’s an email content-type issue. The email sent to a logged in user looks like correctly rendered HTML. But the email sent to a non logged in user have the content-type set to plain/text. What I can’t figure out is why the default would change from text to HTML depending on the logged in user. This I have to do some research on.

To move forward with your issue. I’m thinking that one workaround would be to switch action type from “Send a text email” to “Send HTML email” (copy the fields values to a text document first as they will be reset when you switch the action type). This would force all emails to be sent as HTML instead which should make the non-logged in emails look the same.

If that still doesn’t solve your problem. I like to move this issue to our own support channel at https://www.wundermatics.com/support/contact/

When you open an issue there, please include a copy of your sites Site Info. In the WordPress admin panel, go to Tools >> Site Health and go to the “Info” tab. There you click “Copy site info to clipboard” and then paste that info in to the support ticket you create on our site.

Thanks,

hi, I did this change for html email format and worked well

Ok, great. Thanks for reporting this back to us!

/Erik