Details from previous visitors appearing in Check Out Fields

  • Resolved tallmale

    (@tallmale)


    6 years, 6 months ago

    Hi everyone,

    I have encountered something strange on WooCommerce on my website. When a visitor goes to purchase an item they can see a previous visitors details in all of the fields including their telephone number, name, address etc and its always the same details.

    This is not a local issue to do with my browser or cookies etc as everyone no matter which location can see the same details if they visit the website.

    Why is this happening? And how can it be fixed?

    Many thanks.

Viewing 4 replies - 16 through 19 (of 19 total)

  • This isn’t what you think it is. Your problem is GF

    Thread Starter tallmale

    (@tallmale)

    We have found the solution! The code was embedded into the page builder divi for that page. I looked everywhere for this information but could not find it but eventually I got lucky and removing the items means that it is no longer showing in the check out fields of the check out page.

    Thanks again for all your help. I wanted to post here that the problem has been solved to help others.

    LOL that’s what I initially said from the beginning. It’s either GF or a script. Wonder why someone would have added a script in the page builder. Odd.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @tallmale, @stefsternyc, Do not exchange emails or attempt to contact people privately. This is strictly disallowed on the forums.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Details from previous visitors appearing in Check Out Fields’ is closed to new replies.