I had to go back and re-read your plugin description in light of what you just said and here is my take on this.
This plugin requires the user (as myself) to write custom PHP files to make it work.
Then, the plugin description is poorly written, the use of the word “custom” in the description does not refer to the user having to write custom PHP files, but it refers to the plugin doing it via the users data input into text fields etc. Just because you mentioned “developers” and “web designers” in the header of the description, the way you used the word “custom” was out of context to them and did not apply to them having the write their own custom PHP files. That should have been made more clear.
So, I get from this that this plugin is not for general use by just anyone, it should only be used by users who can write PHP and make their own custom pages as you suggested I do.
I don’t know if you design web pages for people and charge them for your services, but I do and know for a fact, that the time spent to write PHP files to make a plugin work properly is a costly affair and does not attract customers if anyone wants to promote a web design business, especially at $60-80 an hour (cheapest rates).
The time I spent trying to get this plugin to work I cannot charge the customer because the plugin was expected to work, based on your description (without your current input) and my time I spend trying to work this plugin was without any idea that I was suppose to write custom PHP files. In short, wasted time and money.
Kinda upsets me.
Simply put, I write PHP only if I have to, and only if the customer wants me to, that they then pay for my services, else the time and cost is not worth it.
I appreciate your input on what to do, but since the customer won’t pay for this extra work means I don’t spend time dealing with this plugin. Does that place all this into perspective in terms of a web design business?
Thank-you for your time.