Detail problems and bad support

  • Theme looks nice when looking at the demo.
    It certainly has pretty features but when you look in more detail as a web developer you will find more mistakes then you would like in the details.

    Even more negative is the seemingly total lack of support in this forum. Apparently you need to first buy the theme to get some support. So my advice if you want to use a free theme: don’t get fooled by the nice look. Anyone needs support!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author sonalsinha21

    (@sonalsinha21)

    I don’t think there is bad support. The moment anyone connects with us via sktthemes.net/contact we respond to them timely.

    But if you post anywhere else and then say we are not getting support not sure how to provide support because we never get any emails from support forum.

    Thread Starter Harm10

    (@harm10)

    Thanks for replying but sorry I do not agree. According to WordPress this is the support forum for this theme: Support.
    I know developers have sometimes hard times to follow all the platforms where problems can come in but I do not see any sticky that you rather want support questions elsewhere.
    Just creating a sticky is simple and will redirect serious other developers to report a problem (or give a suggestion) on the proper platform of your desire.

    I will try to report my problem(s) on Your support and see what happens. Until then I leave my review untouched.

    • This reply was modified 7 years, 9 months ago by Harm10.
    Thread Starter Harm10

    (@harm10)

    First experience here is that you cannot access the forum to report as a free user?
    You have to do your reporting through the contact form.
    Hmmmm……

Viewing 3 replies - 1 through 3 (of 3 total)
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