Destination folder already exists

  • Resolved vibesuppliesllc

    (@vibesuppliesllc)


    2 years, 1 month ago

    I have many messages on my dashboard saying that I need to install WooCommerce. (for the other plugins to work) I used to have WooCommerce installed, but it is not showing up anywhere. When I try to install WooCommerce, I get the following message:
    Destination folder already exists. /var/www/wp-content/plugins/woocommerce/
    How can I fix this issue?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Via the file manager app of your hosting control panel, delete the directory wp-content/plugins/woocommerce. You can then install anew.

    Thread Starter vibesuppliesllc

    (@vibesuppliesllc)

    Is that in the plugin file editor? I cannot find the directory

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    As I said, in your HOSTING control panel. Please contact your host, GoDaddy, if you need help with that.

    Thread Starter vibesuppliesllc

    (@vibesuppliesllc)

    Thank you…..I downloaded a File Manager plugin and found the directory file for WooCommerce, deleted it, reinstalled it and it worked! Appreciate your help, BIGTIME!

Viewing 4 replies - 1 through 4 (of 4 total)
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