Despite analytics showing connected, google analytics doesn’t show up any data

  • Resolved abinaya14

    (@abinaya14)


    4 years, 1 month ago

    I activated G Site Kit for my wordpress and finished setting up search console and google analytics using the google account which is same as what I use for my wordpress admin. Console dashboard is showing data but analytics dashboard is not showing me real time data. It shows only 0 users even when I am using the site from different devices. Under the analytics section of wordpress it shows no data avalailable. Kindly guide me what to do.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Thanks for opening support ticket.

    Here are the following possibilities & checks:

    We have reviewed your website & we can’t see any snippet over there. Please visit your site while not logged in, ensuring you have the same property open that you used for Site Kit.

    Would you mind to share what you see in your Analytics dashboard within Site Kit? If the message is “Data not yet available” then it’s a matter of waiting for enough information to be collected.

    Thread Starter abinaya14

    (@abinaya14)

    Hi.

    Yes, I am unable to find the snippet while checking the website without logging in. Can you pls guide on how to redo the process again or how to add snipet?

    In site kit section within the wordpress it shows analytics data is not yet available, please check later but the issue is that it is not showing any real time user count under google analytics even when I am accessing th3 site from different devices. Can you help fix this?

    Sorry for the delayed response.

    Would you mind to share what you see in your Analytics dashboard within Site Kit? I

    Can you takeout the screenshot of the Analytics dashboard & share with us so we can assist you on this?

    By the way we can see Analytics code on the website. Did you reset the settings & configure again?

    Thread Starter abinaya14

    (@abinaya14)

    Hi,

    Yes, I tried some settings and now I am able to see the data in Google Analytics.

    Thanks,
    Abinaya

    Hi Abinaya,

    We are glad things ae working fine at your end. Feel free to share your thoughts about the product & support at feedback section. It would obviously help us in making our product better.

    Have a great time!

Viewing 5 replies - 1 through 5 (of 5 total)
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