Desktop Ok, Mobile phone not ok

  • Resolved engbok

    (@engbok)


    2 years ago

    I just activated the free version. In the default “extreme” setting, the desktop is super effective and loaded fast.

    Mobile phone view, the homepage slider cannot load, and all images cannot load.

    I have tried balance and strong setting, the results remain the same.

    Images only loaded successfully in mobile view if I change the setting to standard (standard techniques), which brings zero score improvement in desktop view and 10% score improvement in mobile view.

    Anything can be done?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • marchinella

    (@marchinella)

    I have the same problem, but with the new update doesn’t matter which setting I’m using, the mobile view is broken

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear #@engbok ,
    Thanks for contacting us.

    Will you please kindly disable the pre-loader for the slider and let us know? It should be the cause of the conflict.

    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @marchinella ,
    Thanks for contacting us.

    Will you please kindly send me your website link to have a look?

    Regards, Mane

    marchinella

    (@marchinella)

    Hi,

    So I disabled the pre-loader for the slider, but there is no change, still mobile view is broken

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @marchinella ,

    I am very sorry but I should ask you to contact our technical team to solve this issue. Please contact us using the following form.

    Please mention this forum post link in your email.
    Regards, Mane

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Desktop Ok, Mobile phone not ok’ is closed to new replies.