Description is missing from product metadata.

Hi @hagenderouen,

Could you please share a screenshot of the Pinterest product settings and share your status report (WooCommerce > Status > System Status) and share it with us here for us to help you further?

` WordPress Environment

WordPress address (URL): https://ericamariejewelry.com<br>Site address (URL): https://ericamariejewelry.com<br>WC Version: 8.5.2<br>REST API Version: ? 8.5.2<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.1

SUHOSIN Installed: –<br>MySQL Version: 5.7.44-48-log<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

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ae_global_templates: 1<br>attachment: 273<br>custom_css: 2<br>elementor_library: 13<br>global_product_addon: 1<br>gtw_custom_fields: 3<br>mailpoet_page: 1<br>nav_menu_item: 19<br>omapi: 3<br>page: 18<br>post: 4<br>product: 77<br>product_variation: 215<br>revision: 1040<br>shop_coupon: 5<br>shop_order: 40<br>shop_order_refund: 2<br>wp_block: 1<br>wp_navigation: 1<br>wpforms: 3 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (35)

AIOSEO - IndexNow: by All in One SEO Team – 1.0.11<br>All in One SEO Pro: by All in One SEO Team – 4.5.7.2<br>Anywhere Elementor: by WPVibes – 1.2.9<br>Code Snippets: by Code Snippets Pro – 3.6.2<br>CommerceGurus CommerceKit: by CommerceGurus – 2.2.4<br>Duplicator: by Duplicator – 1.5.8<br>Elementor Pro: by Elementor.com – 3.18.2<br>Elementor: by Elementor.com – 3.19.0<br>Facebook for WooCommerce: by Facebook – 3.1.9<br>MonsterInsights - eCommerce Addon: by MonsterInsights Team – 8.5.2<br>MonsterInsights Pro: by MonsterInsights – 8.23.1<br>Google Listings and Ads: by WooCommerce – 2.5.16<br>Jetpack: by Automattic – 13.0<br>Kirki Customizer Framework: by Themeum – 5.0.0<br>Mailchimp for WooCommerce: by Mailchimp – 3.6<br>Meta Tag Manager: by Pixelite – 3.0.2<br>MonsterInsights - Ads Addon: by MonsterInsights Team – 1.9.0<br>One Click Demo Import: by OCDI – 3.2.0<br>OptinMonster: by OptinMonster Popup Builder Team – 2.15.3<br>Pinterest for WooCommerce: by WooCommerce – 1.3.22<br>WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.4.0<br>Product Import Export for WooCommerce: by WebToffee – 2.4.0<br>Speed Optimizer: by SiteGround – 7.4.6<br>Security Optimizer: by SiteGround – 1.4.10<br>TrustPulse API: by – 1.1.1<br>WooCommerce Amazon Pay: by Amazon Pay – 2.5.1<br>WooPayments: by Automattic – 7.1.0 (update to version 7.2.0 is available)<br>WooCommerce PayPal Payments: by WooCommerce – 2.5.1 (update to version 2.5.3 is available)<br>WooCommerce Product Add-ons: by WooCommerce – 6.5.1<br>WooCommerce Shipping & Tax: by WooCommerce – 2.4.2 (update to version 2.5.1 is available)<br>WooCommerce USPS Shipping: by WooCommerce – 4.6.3<br>WooCommerce - ShipStation Integration: by WooCommerce – 4.3.9<br>WooCommerce: by Automattic – 8.5.2 (update to version 8.6.1 is available)<br>SiteGround Central: by SiteGround – 3.0.2<br>WPForms: by WPForms – 1.8.4 Inactive Plugins (6)

All in One SEO: by All in One SEO Team – 4.5.7.2<br>Creative Mail by Newfold Digital: by Newfold Digital – 1.6.7<br>Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.2<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.23.1<br>TikTok: by TikTok – 1.2.3<br>WPForms Lite: by WPForms – 1.8.6.3 Settings

API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #6725 - /shop/<br>Cart: #6689 - /cart/<br>Checkout: #6693 - /checkout/<br>My account: #6695 - /my-account/<br>Terms and conditions: #795 - /terms-and-conditions/ Theme

Name: Shoptimizer<br>Version: 2.6.7<br>Author URL: https://www.commercegurus.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: – WooPayments

Version: 7.1.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 220087191<br>Account ID: acct_1NIMBSC1bE19U7Zp<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card,affirm,klarna<br>WooPay: Disabled<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Enabled (checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Public Key Encryption: Disabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Disabled WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-27 20:13:50 -06:00<br>Options: ?<br>Notes: 154<br>Onboarding: completed Action Scheduler

Canceled: 4<br>Oldest: 2024-02-08 03:46:00 +0000<br>Newest: 2024-02-22 07:30:03 +0000

Complete: 6,587<br>Oldest: 2024-01-26 23:00:03 +0000<br>Newest: 2024-02-26 22:54:42 +0000

Failed: 6,005<br>Oldest: 2023-03-09 23:00:03 +0000<br>Newest: 2023-12-01 11:02:05 +0000

Pending: 19<br>Oldest: 2024-02-26 23:03:25 +0000<br>Newest: 2024-04-04 02:11:51 +0000 Status report information

Generated at: 2024-02-26 16:55:41 -06:00<br>`

Hi @hagenderouen,

I see your standard description has shortcodes which could cause it not to be used. When the standard description can’t be used, the plugin defaults to the short description. Please double-check that you’ve entered the “product short description” for your products.