Description is loaded multiple times

Hi @ramzii

Description is loaded multiple times

Please select any product on this page and see the result. Why does the woocommerce-product-details__short-description get loaded this many times? This is new behaviour I cannot explain. How do I turn it off?

From what I understand, you’re having a bit of trouble with the woocommerce-product-details__short-description loading multiple times for each product on your page. You’re probably wondering why this is happening and how you can stop it, right?

So, I went ahead and checked out your website, selecting several products to see if I could spot the issue. Interestingly, I didn’t encounter the problem you described. In each case, the product description only loaded once, which is the usual behavior.

Image Link: https://s11.gifyu.com/images/SgUcQ.gif

Now, about that image you attached. Unfortunately, it seems like the link might be broken or the image isn’t available because I can’t see the issue you’re experiencing.

Could you perhaps provide another screenshot or a working link? It’ll help me get a clearer picture of what’s going wrong. You can use https://snipboard.io to share screenshots. It’s easy to use – just follow the on-screen instructions and then paste the URL in your reply.

In the meantime, you might want to try clearing your browser cache or checking your website from a different browser or device. Sometimes, these issues are just temporary glitches that only affect your current browser.

If the problem persists, it might be a conflict with your theme or plugins. To figure this out, temporarily switch to a default WordPress theme (like Storefront) and disable all plugins except WooCommerce. See if the problem still exists. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts

Also, it would be really helpful if you could share your site’s System Status report. This will let me see your site’s setup and help me figure out what’s happening. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share those too. You can find these in WooCommerce > Status > Logs.

Once you have that, please paste it inside a Code block in your reply, or use https://pastebin.com/ to paste it and share the link with us.

Thank you for your patience and cooperation in this matter. I’m looking forward to your response so we can solve this issue for you.

Hello, thank you for your reply. Too bad the image didn’t work. It would’ve made things clear.

Here is a new image: https://ibb.co/T1C66ck

As can be seen in your videoclip, the error from the image is also there in your videoclip.

Here is the status report: https://pastebin.com/aFvbe3ZR

Ive cleared the cache, disabled all plugins, and tried several browsers. Unfortunately the problem persists.

Once you select a product, the short description appears MULTIPLE times.

Thank you for your time.

Hi there @ramzii ??

Thank you for reaching back, with further details on this.

Ive cleared the cache, disabled all plugins, and tried several browsers. Unfortunately the problem persists.

Just to clarify, did you already have a chance to try with temporarily switching to the Storefront theme (linked here) (while having the set up as described above), and see if the issue persists, or otherwise? Thank you.