Deprecated API version

  • I can’t send product to Facebook catalog after delete or reset product.

    Checking log, it came up with this error:
    body: {“error”:{“message”:”(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.”,”type”:”OAuthException”,”code”:2635,”fbtrace_id”:”AQTTizFYA7KLix0LCkLWzGd”}}

    How can I correct this?

Viewing 16 replies (of 16 total)
  • Plugin Support Sol J. a11n

    (@solstudioim)

    Hi @alemao2k6

    I’d just like to share that I had to delete my main product set (the only one I am actually using in ads), because along the way it stopped updating when I add or remove products from the related woocommerce category; Especially when removing, the products still remained in the FB product set on Facebook business manager….

    Deleting the product set on Facebook for Woocommerce plugin settings, and recreating it worked like a charm

    Thanks for sharing that with our community! Surely that’s helpful for others!

    If I have issues syncing again, I will open a new ticket, but I believe this was a glitch due to the API error reported here.

    Yes, that is likely related perhaps.

    Feel free to open a new support thread, if you have any other issues.

    Have a wonderful rest of your day, and keep safe!

Viewing 16 replies (of 16 total)
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