Demo layout is broken

  • Resolved artemya

    (@artemya)


    4 years, 4 months ago

    Hi there!

    I’ve installed a demo of the OceanWP theme, but the website appears without any style. Elementor, Ocean Extra, Ocean Social Sharing and WPFormsLite are installed too.

    I already tried the steps described here (roll back Elementor to 2.9.13), but nothing changed.

    My website configuration is:
    – WordPress 5.5.3
    – PHP 7.3.23
    – MySQL 10.1.46-MariaDB-cll-lve
    – Apache 2.4.27
    – Max Upload Size : 128 Mo
    – Memory Limit : 2048M

    I wasn’t able to find any other existing help for this issue.
    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Please go to Elementor > System Info and check the below parameters.
    ?Make sure that you are using PHP version 7 and above, that your WordPress Memory Limit is set to 512M or above, and that your Upload Limit is set to 20MB or above.
    Also, make sure that GD Installed and ZIP Installed are both to YES.
    If any of these parameters do not match, please contact your hosting provider and ask them to help you with the setup mentioned above.
    and try importing again.

    you can also try manual Importing data.
    To import the demo manually, you have to import the 3 files from here https://github.com/oceanwp/oceanwp-sample-data and follow the steps.
    1. Import sample-data.xml file from Tools > Import, and Run WordPress Importer from here and import the XML file.
    2. Import the oceanwp-export.dat file from the Theme Panel > Import/Export, and import the .dat file.
    3. Install the widget Import-export plugin, Go to Tools > widget Importer & Exporter, from here import the widgets.wie file.

    Now go to appearance > menu, and assign the menu to the main menu.

    Thread Starter artemya

    (@artemya)

    Thank you for your help!
    For an unknown reason, I had to manually import all the files like you said, and THEN import the demo with the Theme Panel. It works perfectly now.

    • This reply was modified 4 years, 4 months ago by artemya.

    Glad to hear that the issue has been fixed!

Viewing 3 replies - 1 through 3 (of 3 total)
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