Hi @flaxtrade,
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced with the demo import feature and our response time.
To resolve this issue as quickly as possible, we’d like to conduct a thorough investigation on your site. For this, could you please provide us with temporary admin access through the support ticket? This will allow us to pinpoint the issue and work on a solution directly on your setup. Rest assured, our team is fully committed to resolving this for you right away.
Thank you again for your patience and understanding. We’re here to help every step of the way, so if you have any further questions, please feel free to reach out.
Kind regards!
