Deleting Tickets in Bulk?

  • Resolved gerhalligan

    (@gerhalligan)


    2 years ago

    Hi,

    Is it possible to select multiple tickets to delete or action them.

    I have a situation where the integrated software sent lots of duplicate errors, which I want to delete but it looks like it can only be done 1 by 1, whihc will take a while. Is there another way to do this quickly?

    Thanks,

    Ger

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi Ger,

    Thank you very much for reaching out to us ??

    We are extremely sorry for the delayed response. I have thoroughly read your message and understood what your concern is.

    But, unfortunately, the option to delete the tickets in bulk is not available at the moment. However, I truly appreciate your valuable feedback and will bring this matter to the attention of our development team.

    About the duplicate errors you are receiving:

    You can open a support ticket on https://supportgenix.com/contact/

    Our support team will investigate the issue.

    Best regards,
    On behalf of the Support Genix team,
    Tarek Aziz

Viewing 1 replies (of 1 total)
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