Deleting Recurring Donations plugin

  • Resolved jschmidtsbss

    (@jschmidtsbss)


    5 years, 2 months ago

    Ii am trying to uninstall the Recurring Donation plugin. I deactivated it but when I attempt to delete it it give a message that says it failed to delete it. Can you help me understand how to resolve this please?

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  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi @jschmidtsbss

    In order to uninstall that add-on, you need to still have GiveWP itself active. Try temporarily activating GiveWP itself, and then deleting the add-on.

    If you continue to have issues, you can manually delete it from your web host’s cPanel or file manager by completely deleting the give-recurring directory from your plugins directory. The instructions for that vary by web host, but the folks there should be able to help.

    Thanks!

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