Deleting products does not remove products from facebook catalog

Hi @hsgold. Products deleted in WooCommerce should also be deleted from the connected Facebook catalog. Are other sync actions working and is your catalog being updated when you create or update products otherwise?

Please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

Hi,
Thanks for replay.
Here is report:
`
### WordPress Environment ###

WordPress address (URL): https://tsvaruosad.ee
Site address (URL): https://tsvaruosad.ee
WC Version: 4.6.1
REST API Version: ? 4.6.1
WC Blocks Version: ? 3.4.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.2
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 300 MB
WP Debug Mode: –
WP Cron: ?
Language: et
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 128 MB
PHP Time Limit: 180
PHP Max Input Vars: 3000
cURL Version: 7.72.0
OpenSSL/1.1.1h

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.34-MariaDB-cll-lve
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.6.1
WC Database Prefix: wp_
Andmebaasi maht kokku: 28.76MB
Andmebaasi andmete maht: 24.80MB
Andmebaasi indeksi maht: 3.96MB
wp_woocommerce_sessions: Andmed: 2.98MB + indeks: 0.17MB + mootor MyISAM
wp_woocommerce_api_keys: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_attribute_taxonomies: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_downloadable_product_permissions: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_order_items: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_order_itemmeta: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_tax_rates: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_tax_rate_locations: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_shipping_zones: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_shipping_zone_locations: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_shipping_zone_methods: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_payment_tokens: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_payment_tokenmeta: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_woocommerce_log: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_actionscheduler_actions: Andmed: 1.86MB + indeks: 0.49MB + mootor MyISAM
wp_actionscheduler_claims: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_actionscheduler_groups: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_actionscheduler_logs: Andmed: 0.96MB + indeks: 0.60MB + mootor MyISAM
wp_commentmeta: Andmed: 0.01MB + indeks: 0.02MB + mootor MyISAM
wp_comments: Andmed: 0.02MB + indeks: 0.02MB + mootor MyISAM
wp_links: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_options: Andmed: 3.98MB + indeks: 0.42MB + mootor MyISAM
wp_postmeta: Andmed: 8.06MB + indeks: 0.87MB + mootor MyISAM
wp_posts: Andmed: 4.62MB + indeks: 0.31MB + mootor MyISAM
wp_revslider_css: Andmed: 0.09MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_css_bkp: Andmed: 0.01MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_layer_animations: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_layer_animations_bkp: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_navigations: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_navigations_bkp: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_sliders: Andmed: 0.02MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_sliders_bkp: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_slides: Andmed: 0.35MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_slides_bkp: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_static_slides: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_revslider_static_slides_bkp: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_termmeta: Andmed: 0.05MB + indeks: 0.04MB + mootor MyISAM
wp_terms: Andmed: 0.02MB + indeks: 0.05MB + mootor MyISAM
wp_term_relationships: Andmed: 0.12MB + indeks: 0.27MB + mootor MyISAM
wp_term_taxonomy: Andmed: 0.03MB + indeks: 0.04MB + mootor MyISAM
wp_usermeta: Andmed: 0.06MB + indeks: 0.02MB + mootor MyISAM
wp_users: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_wc_admin_notes: Andmed: 0.01MB + indeks: 0.00MB + mootor MyISAM
wp_wc_admin_note_actions: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wc_category_lookup: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_wc_customer_lookup: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_wc_download_log: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wc_order_coupon_lookup: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wc_order_product_lookup: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wc_order_stats: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_wc_order_tax_lookup: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wc_product_meta_lookup: Andmed: 0.03MB + indeks: 0.06MB + mootor MyISAM
wp_wc_reserved_stock: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wc_tax_rate_classes: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_wc_webhooks: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_wpfm_backup: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_yith_wcwl: Andmed: 0.00MB + indeks: 0.00MB + mootor MyISAM
wp_yith_wcwl_lists: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_yoast_indexable: Andmed: 1.30MB + indeks: 0.37MB + mootor MyISAM
wp_yoast_indexable_hierarchy: Andmed: 0.03MB + indeks: 0.07MB + mootor MyISAM
wp_yoast_migrations: Andmed: 0.00MB + indeks: 0.01MB + mootor MyISAM
wp_yoast_primary_term: Andmed: 0.01MB + indeks: 0.01MB + mootor MyISAM
wp_yoast_seo_links: Andmed: 0.17MB + indeks: 0.04MB + mootor MyISAM
wp_yoast_seo_meta: Andmed: 0.01MB + indeks: 0.01MB + mootor MyISAM

### Post Type Counts ###

acf-field: 2
acf-field-group: 1
attachment: 2005
banner: 13
custom_css: 3
footer: 1
header: 5
megamenu: 12
nav_menu_item: 20
page: 23
polylang_mo: 3
post: 11
product: 477
revision: 303
title_section: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Polylang: – WP SYNTEX – 2.8.4
AJAX Search for WooCommerce: – Damian Góra – 1.8.0
Add Sample Products: – Hermo – 1.1 – Installed version not tested with active version of WooCommerce 4.6.1
Admin category search: – Atilla Ordog – 1.0
Advanced Custom Fields: – Elliot Condon – 5.9.3
Autoptimize: – Frank Goossens (futtta) – 2.7.8
Contact Form 7: – Takayuki Miyoshi – 5.3
Enovathemes add-ons: – Enovathemes – 2.1
Facebook for WooCommerce: – Facebook – 2.2.0
WPBakery Page Builder: – Michael M – WPBakery.com – 6.1
Limit Login Attempts Reloaded: – WPChef – 2.15.2
Loco Translate: – Tim Whitlock – 2.4.6
One Click Demo Import: – ProteusThemes – 2.6.1
Regenerate Thumbnails: – Alex Mills (Viper007Bond) – 3.1.4
Slider Revolution: – ThemePunch – 6.2.23
Transients Manager: – Pippin Williamson – 1.8.1
WooCommerce: – Automattic – 4.6.1 (update to version 4.7.0 is available)
Yoast SEO: – Team Yoast – 15.3
YITH WooCommerce Catalog Mode: – YITH – 2.0.6
YITH WooCommerce Quick View: – YITH – 1.4.5
YITH Woocommerce Request A Quote: – YITH – 1.5.3 – Installed version not tested with active version of WooCommerce 4.6.1

### Inactive Plugins (7) ###

Add Sample Products: – Hermo – 1.0 – Installed version not tested with active version of WooCommerce 4.6.1
Akismet Anti-Spam: – Automattic – 4.1.7
Embed Videos For Product Image Gallery Using WooCommerce: – ZealousWeb – 2.8 – Installed version not tested with active version of WooCommerce 4.6.1
Hello Dolly: – Matt Mullenweg – 1.7.2
WooCommerce PayPal Checkout Gateway: – WooCommerce – 2.1.0 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.6.1
WPC Smart Compare for WooCommerce: – WPClever.net – 3.2.3 – Installed version not tested with active version of WooCommerce 4.6.1
YITH WooCommerce Wishlist: – YITH – 3.0.15

### Must Use Plugins (1) ###

installatron_hide_status_test.php: – –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Poe alusaadress: #12 – /shop/
Ostukorv: #13 – /cart/
Kassa: #14 – /checkout/
Minu konto: #15 – /my-account/
Müügitingimused: ? Lehte ei ole m??ratud

### Theme ###

Name: Mobimax Child
Version: 1.0
Author URL: https://enovathemes.com
Child Theme: ?
Parent Theme Name: Mobimax
Parent Theme Version: 3.2
Parent Theme Author URL: https://www.enovathemes.com
WooCommerce Support: ?

### Templates ###

Archive Template: Sinu teemas on woocommerce.php fail
seega ei saa sa woocommerce/archive-product.php faili enda malliga üle kirjutada
kuna failil woocommerce.php on k?rgem prioriteet. See on niimoodi tehtud selleks
et v?ltida probleeme veebilehe kuvamisega.

Overrides: –

### Action Scheduler ###

T?idetud: 4,592
Oldest: 2020-10-24 13:55:29 +0000
Newest: 2020-11-24 13:29:11 +0000

Ootel: 2
Oldest: 2020-11-24 13:44:10 +0000
Newest: 2020-11-24 13:44:11 +0000

Hi @hsgold. Since your Facebook catalog can have multiple data sources, would you please confirm that the “WooCommerce Extension V2” is the only data source?

Also, are other sync actions working and is your catalog being updated when you create or update products otherwise?

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.